Marketing & Customer Experience

Step out of guesswork. Step into smart, strategic marketing.

For so many business owners, whether you’re growing a service, product, or horse-based business - marketing can feel overwhelming. You’re posting because you “should,” trying different tactics, investing time and money, and hoping something sticks. Meanwhile, you know your business has so much more potential… if only the right people understood your value.

But effective marketing isn’t about doing more.
It’s about doing the right things clearly, strategically, and with intention.

The Marketing & Customer Experience Workshop is a full-day, hands-on experience designed to give you the foundations you need to market confidently, communicate clearly, and turn interest into sales. You’ll learn what actually works, why it works, and how to design a customer journey that feels seamless and profitable.

Hosted in the peaceful Cambridge area, this is a day to step out of the noise, learn practical strategy, and build marketing systems that support real, sustainable growth no matter your industry.

What You’ll Walk Away With

  • A simple, strategic marketing plan for the next 12 months
  • Clarity on who your ideal customer is and how to reach them
  • A fully mapped customer journey that supports trust, loyalty, and sales
  • Brand messaging that helps you communicate consistently and confidently
  • A practical sales funnel tailored to your business
  • Clear understanding of where to invest your marketing budget and where not to
  • Tools, templates, and frameworks you can use immediately

You won’t walk away with theories or buzzwords.
You’ll walk away with real marketing assets built for your business - done, ready, and in place.

Who It’s For

This day is ideal for business owners who are:

  • Ready to move from ad-hoc marketing to a clear, intentional strategy
  • Wanting clarity on what actually works in marketing and why
  • Keen to build stronger customer relationships and more consistent sales
  • Unsure how to structure their customer journey or sales funnel
  • Feeling stuck, overwhelmed, or unsure where to focus their time and budget
  • Wanting to elevate their brand and communicate with confidence
  • Ready to grow their business and take it to the next level
  • Looking for a supportive space to learn, collaborate, and discuss real challenges

No marketing experience is required, just the desire to market your business with more confidence, clarity, and impact.

What We’ll Cover

Brand Development

Shape the identity and experience your business is known for — and make it consistent.

Marketing Strategy

Plan smarter, prioritise effectively, and understand which channels suit your customers.

Customer Journey Mapping

Learn how people discover, engage, trust, and buy and how to guide them step by step.

Communications & Content

Craft messages that cut through the noise and connect with the right people.

Sales Funnels

Build a practical, simple funnel that turns attention into action.

Maximising Your Marketing Spend

Learn where to invest for impact, and how to measure what’s working.

How It Works

This is a hands-on, small-group workshop (max 10 businesses).
You’ll learn the frameworks, apply them immediately, and build the marketing and sales foundations your business needs.

No fluff.
No generic advice.
Just practical, strategic implementation in a supportive environment.

Investment

Early Bird Pricing

(Available until 10 March)

  • $800 + GST for the first person
  • $200 + GST for an additional team member
Standard Pricing
  • $900 + GST for the first person
  • $300 + GST for an additional team member

Lunch and refreshments included.

Details

Date: Thursday 10 April — 9am–5pm
Location: Cambridge area

Give Yourself (and Your Business) the Gift of Momentum

When your marketing is clear, your message is strong, and your customer journey is intentional, everything becomes easier. Leads build. Sales flow. Growth feels achievable.

Join us for the Marketing Momentum Workshop and step into a space where strategy meets creativity, clarity meets confidence, and marketing becomes something you can master — not just manage.

Step out of guesswork.
Step into momentum.
Build marketing systems that move your business forward.

Book now

Book via this form and we will send an invoice to with payment information and more information prior to your chosen workshop. We look forward to working with you!

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